Shipping policy

Shipping Policy

Effective Date: July 2026

Thank you for shopping with American Premier Prints. We appreciate your business and are committed to providing a smooth shopping experience from the moment you place your order until it arrives at your doorstep.

Order Processing

All of our products are made to order. This means your item is created specifically for you after your order is placed.

Most orders enter production within 1 business day and are typically completed within 2–5 business days before shipping.

During holidays, promotions, or periods of high demand, production times may be slightly longer.

Shipping Times

After production is complete, your order is shipped using one of our trusted shipping partners.

Estimated shipping times are:

Destination	Estimated Delivery
United States	3–7 business days
Canada	5–10 business days
International	7–21 business days

These timeframes are estimates only and are not guaranteed.

Shipping Confirmation

Once your order has shipped, you will receive a shipping confirmation email containing tracking information (when available).

Please allow up to 48 hours for tracking information to become active after receiving your shipping confirmation.

Shipping Costs

Shipping costs are calculated during checkout based on:

Destination
Product size and weight
Shipping method selected

Any applicable taxes, duties, customs fees, or import charges are the responsibility of the customer unless otherwise required by law.

Multiple Shipments

Some orders may arrive in multiple packages.

Because our products are fulfilled through a network of trusted production partners, items ordered together may be produced at different facilities and shipped separately.

If this happens, you will receive separate tracking numbers for each shipment when available.

Delivery Delays

While we work hard to meet our estimated delivery times, delays may occasionally occur due to circumstances beyond our control, including:

Severe weather
Carrier delays
Customs inspections
High shipping volumes
Public holidays
Natural disasters or other unforeseen events

American Premier Prints is not responsible for delays once a shipment has been handed over to the shipping carrier.

Incorrect Shipping Addresses

Customers are responsible for providing an accurate shipping address at checkout.

If an incorrect or incomplete address is provided:

We may be unable to modify the order once production has begun.
Additional shipping charges may apply if a package is returned and needs to be reshipped.
We are not responsible for orders delivered to an address provided incorrectly by the customer.

If you notice an address error, please contact us as soon as possible. We will do our best to assist before your order enters production.

Lost or Damaged Packages

If your package arrives damaged, please contact us within 14 days of delivery and include:

Your order number
A description of the issue
Clear photographs of the damaged item and packaging

If your package appears to be lost in transit, please contact us. We will work with the shipping carrier to investigate and determine the appropriate resolution.